MicroSave is a market leader in providing a wide spectrum of trainings to institutions focussing on financial inclusion. With 20 years of experience we have trained over 6500 practitioners to build skills and knowledge around product development & channel innovations, marketing & communications, customer service, risk analysis, process optimization, social performance management, etc.

Our trainings include:

  • Face to face Trainings
    • Retail trainings
    • Customised trainings
    • Training for staff; and
    • Training of Trainers
  • Exposure Visits
  • Conferences and Workshops
  • Webinars & Virtual Conferences
  • Electronic and Distance Learning

To ensure the training is leveraged to bring about
relevant changes in institutional performance, we employ four complementary training strategies:

  • Training materials are developed as a complete package of resources

  • Training is designed for specific skill sets, not particular financial inclusion/business models

  • Classroom training is wherever possible followed by practical field work

  • Certification based on classroom training and practical implementation (on-job assignments)

Our team of certified trainers come with extensive experience of developing and designing training programmes & curriculum.

Thematic Areas of our Trainings

Functional Areas of our trainings

We custom-design curricula, and organise and conduct training sessions and workshops on thematic and functional areas such as:
  • Digital Financial Services SME Financing
  • Responsible Finance and Social Performance Management
  • Livelihoods financing, value chain analysis and development
  • Entrepreneurship Development
  • Financial Education
  • Youth Microfinance
  • Microinsurance
  • Environmental finance: for water, sanitation and renewable energy
  • Market Research: field research, secondary research, and business analytics

  • Product development: costing/ pricing, process mapping, pilot-testing, and roll out
  • Risk management: risk mapping, credit, financial and operational, loans processing and delinquency
  • Corporate Governance and Strategic Business Planning
  • Institutional development: process re-engineering, organisational design, financial accounting and management, HR management, and internal audit and controls

    Process Analysis
  • Marketing: Strategic Marketing and Corporate Branding

  • Management of Financial Institutions

  • Savings Mobilisation

Our client list includes bilateral and multilateral agencies such as IFC, World Bank, ADB, AfD, UNCDF, DFID, UNDP, CGAP, USAID, Rabobank Foundation, Cordaid, the Ford Foundation, the Bill & Melinda Gates Foundation, the Omidyar Network, Michael and Susan Dell Foundation, and Opportunity International Australia and others.