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Helping banks and MFIs be end-to-end financial solutions pro...
Developing and implementing strategies for electronic and mo...
Enhancing access to water, sanitation, energy, and agricultu...
Expanding financial services to MSMEs
Government and Social Impact (GSI)
Providing a wide spectrum of trainings to institutions focus...
Pioneer in exploring low income markets and deriving strateg...
Integrating social responsibility into business strategies, ...
Providing risk management solutions to institutions with a s...
Develop and implement successful strategies, partnerships, and corporate governa...
Develop systems and policies in line with your strategy and improve operational ...
Ensure customer delight through marketing and customer service support
Extend financial inclusion impact through customised products and innovative cha...
Benefit from customised trainings and workshops and build your staff's capacitie...
Design high impact programmes and policies and invest in worthwhile organisation...
We design and implement projects for multilaterals and governments.
We work on poverty alleviation projects funded by foundations and international ...
We develop and implement strategies for companies in electronic and mobile banki...
We serve MFIs and other financial service providers, from the start-up to the es...
We improve the capacities of companies with banking licenses, especially in digi...
We collaborate with industry bodies, training institutes, and other supporting o...
We partner with different types of organisations to further financial inclusion.
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In view of the highly risky nature of saving in the informal sector it is probably necessary to thin...
The introduction of mobile banking in Uganda set expectations of overall improvement in customer exp...
Over the last four years, as part of the Agent Network Accelerator (ANA) project, we have interviewe...
The demand and supply side survey report for agency banking developed by Financial Sector Deepening ...
The Financial Institutions (Amendment) Act 2016, enabled agency banking in Uganda. What can financia...
According to Finscope 2014, it is estimated that 33% of Malawians have access to formal financial se...
This paper lays out a framework for understanding agent network size for digital financial services,...
Fraud is one of the major threats to the emergence and sustainability of the DFS ecosystem. Uganda...
Women agents provide great customer service. They are more attentive, helpful, diligent, and effecti...
It is always dangerous to make predictions in an industry which is expanding and evolving rapidly, s...
There is a growing interest in, and appreciation of the importance of, customer service in digital f...
Customer risk mitigation in digital financial services (DFS) matters – not just ethically, but als...
The Uganda Country Report is based on a national representative sample of over 2,000 mobile money ag...
Microinsurance is the silent offspring of insurance and microfinance. However the complexity, techni...
WaterCredit, an initiative of Water.org, puts microfinance tools to use in the provision of water an...
"The trainers were not proper; most agents came back to us and had to be re-trained by us." This was...
This note analyses the possible impact of these regulatory and political changes on the microinsuran...
Youth between 10 - 24 years of age constitute 1.77 billion (27% of the total global population). Thi...
Traditional financial education both in poor and rich contexts have taken a didactic, class-room bas...
Recently, a team of qualitative researchers interviewed sixty mobile money agents and users in Kenya...
The first blog in this series Over The Counter Transactions – Liberation Or A Trap? (Part I) high...
In the previous blog Over The Counter Transactions – Liberation Or A Trap? (Part I) I looked at w...