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Helping banks and MFIs be end-to-end financial solutions pro...
Developing and implementing strategies for electronic and mo...
Enhancing access to water, sanitation, energy, and agricultu...
Expanding financial services to MSMEs
Government and Social Impact (GSI)
Providing a wide spectrum of trainings to institutions focus...
Pioneer in exploring low income markets and deriving strateg...
Integrating social responsibility into business strategies, ...
Providing risk management solutions to institutions with a s...
Develop and implement successful strategies, partnerships, and corporate governa...
Develop systems and policies in line with your strategy and improve operational ...
Ensure customer delight through marketing and customer service support
Extend financial inclusion impact through customised products and innovative cha...
Benefit from customised trainings and workshops and build your staff's capacitie...
Design high impact programmes and policies and invest in worthwhile organisation...
We design and implement projects for multilaterals and governments.
We work on poverty alleviation projects funded by foundations and international ...
We develop and implement strategies for companies in electronic and mobile banki...
We serve MFIs and other financial service providers, from the start-up to the es...
We improve the capacities of companies with banking licenses, especially in digi...
We collaborate with industry bodies, training institutes, and other supporting o...
We partner with different types of organisations to further financial inclusion.
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The mobile digital credit revolution in Kenya has attracted many fintechs offering loans via smartph...
Application Programming Interface or API, a software programme, acts as a bridge between disparate a...
During the last few years, rapid uptake of digital financial services (DFS) can be seen globally. Th...
According to the World Bank’s Global Financial Inclusion Database, more than 2.5 billion adults do...
This Note highlights one of the least recognised success factors - the careful pilot testing of the ...
It is first quarter results and investors briefing season in Kenya, providing a chance to see how th...
Ugali is cornmeal porridge and a staple of the Kenyan diet; it is as Kenyan as M-PESA. Last time m...
Interoperability of mobile financial services potentially offers great benefits for the wider ecosys...
Something disruptive has been simmering for some time now in Kenya’s rapidly evolving digital fina...
Most people reading this blog already understand that the headlines trumpeting the advantages and st...
In the last five years we have witnessed a transformation in the way financial services are delivere...
M-Shwari, launched in November 2012, it is already receiving much attention for its mobile phone bas...
"The trainers were not proper; most agents came back to us and had to be re-trained by us." This was...
The Briefing Note # 136, "Structuring and Managing Agent Networks - I", reviewed agent networks mana...
Agent network is a vital constituent of any system delivering electronic/mobile banking services. Ac...
Customer delight is no longer a 'nice-to-have' strategy, but increasingly recognised as inte...
Remittance is the most common entry point for mobile money systems as it not only addresses signific...
This note looks at various ways of incentivising customers to increase the uptake and use of m-banki...
This note discusses customer perceptions around some of the key pricing issues for banks while imple...
The presentation outlines the factors that influence the financial behaviour of the poor across diff...
This presentation covers the following topics- Microcredit is not microfinance; Product v. market-le...