Adequate training (induction and refreshers) and on-going support are crucial to the success of an a...

This is the second paper in the Agent Network Accelerator (ANA) Capstone Paper series and describes ...

The Agent Network Accelerator (ANA) is a four-year research project implemented in 11 focus countrie...

In 2014, MicroSave / the Helix Institute of Digital Finance, with the financial support of the Bill ...

The Agent Network Accelerator (ANA) is a four-year research project implemented in eleven focus coun...

The Agent Network Accelerator (ANA) project is a four-year research project in the following eleven ...

Jan Suraksha is India’s tryst to insure its masses. Launched in May 2015, Jan Suraksha together wi...

This paper lays out a framework for understanding agent network size for digital financial services,...

There is no universal definition of a ‘successful’ agent network. Agent networks are a means to ...

Digital finance presents a potentially transformational opportunity to advance financial inclusion. ...

Access to credit through formal financial institutions is at a nascent stage in Indonesia. World Ban...

The demand and supply side survey report for agency banking developed by Financial Sector Deepening ...

At The Helix Institute of Digital Finance, we have spent the last four years researching the diff...

Indonesia is making great strides in achieving the objective of financial inclusion. And rightly so ...

In its current form at least, the success of digital finance is dependent on front line agents - to ...

GSMA’s State of the Industry Report 2014 tells us there are 255 mobile money services in operation...

This presentation aims to look into the supply side dynamics and present views of business correspon...

MicroSave conducted the costing study with 4 BCNMs in India. This report discusses key findings rela...

This presentation was conducted during the launch  of our Tanzania Agent Network Accelerator report...

This presentation covers the agent network build-up strategy, focusing on:1) Key decisions in buildi...

This presentation was conducted during the release of our Agent Network Accelerator Bangladesh Resea...

This presentation was conducted at the IBM Research Lab in Nairobi, Kenya, and covers key lessons le...

The 2018 budget of the Government of India has taken a number of initiatives to empower women in the...

MicroSave recently published its ‘State of the Agent Network, India 2017’ report based on our Ag...

As we gear up to unveil the second edition of MicroSave’s acclaimed Agent Network Accelerator (ANA...

This blog is second in the series on the key findings and recommendations of the recently concluded ...

Customer development is a fundamental requirement for any business. In digital financial services (D...

Readers and leaders! More than ever, the world is banking on fintech to accelerate the pace of finan...

Currently, Over the Counter (OTC) transactions in Pakistan account for just over half (52%) of Branc...

The success of a branchless banking network is entirely dependent on the ability of its agents to ...

Digital Financial Services (DFS) emerged in Indonesia in 2007, with e-money services targeted at the...

The Soul of an Agent Network:The Helix Institute has evaluated and advised all types of agent networ...

With special thanks and acknowledgement to Abhinav Sinha (EKO India), Tamara Cook (FSD Kenya), Kwame...