In this video series-1, Michael McCaffrey, Financial Inclusion Technical Specialist, Pacific Financial Inclusion Program (PFIP), talks about the specific challenges of improving financial inclusion in remote island states. He shares the PFIP experience with mobile banking and explains how commercial banks can help improve the financial infrastructure. Michael notes that the needs of various island countries are different in terms of remittance, savings and credit products. He further highlights how mobile banking can offer this wide variety of services to such consumers.