MFIN and Sa-dhan developed a Code of Conduct (CoC) for Microfinance Institutions. SIDBI supported institutionalisation of the Code of Conduct through capacity building support and assessment. The objective was to create acceptable standards and prescribe expected levels of responsible finance and lending by MFIs. SIDBI provided support for the Code of Conduct Assessment (COCA) studies, more than 50 MFIs, big and small, have been assessed and provided with inputs on their current state of play in terms of their compliance with the Code of Conduct and the Fair Practice Code.
This report presents the consolidated findings of the Code of Conduct Assessment reports for
50 MFIs in India. The MFIs represent diverse legal structures and a range of business sizes and scales of operation. The MFIs are also representative of varying geographical presence, as they all varied in their outreach in different states across the country. The reports have been analysed using a framework built on five key pillars that are critical to the implementation of the Code of Conduct. The five pillars are Integrating Social Value into Operations; Credit Processes and Policies; Human Capital; Transparency and Fairness; and Regulatory Compliance.