In this video series-4, Kurt Koenigsfest, CEO of BancoSol, Bolivia, talks about the challenges they faced in the beginning. He mentions liquidity was a major issue. So, to promote savings the bank chose a mix of staff from both savings and lending background. He further describes the four key success factors that are critically important for any MFI that wants to engage in savings mobilisation. He talks about BancoSol’s experience with introducing a savings-based organisational culture and how appropriate incentives are helping staff to focus on savings.