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Careers Senior Analyst - Payments & Distribution

Senior Analyst - Payments & Distribution



Experience of Payment bank & development sector including exposure to agent network managers (ANMs), mobile network operators (MNOs) and technology service providers


The Senior Analyst is responsible for contributing to the achievement of institutional objectives by delivering exemplary services to clients by responding to the needs of specific projects and situations. The Senior Analyst will lead tasks or work streams within an assignment typically focussed on the technical support to clients across various domains.

The Senior Analyst will also provide on-going support and guidance to staff within their area of responsibility to ensure that they deliver their roles to an appropriate level of quality and according to the approaches and frameworks set out by MicroSave

Senior Analysts will continue to build their knowledge and expertise in core areas of MicroSave’s client delivery work and may start to specialise in the work of a particular Practice or Domain.  

Detailed Responsibilities

Business Development

  • Build relationships with existing and potential clients

  • Take initiatives to develop Client Relationship

  • Develop and submit proposals to generate business – particularly for the Practice Group s/he is part of

  • Represent MicroSave at conferences etc.

  • Author /Co-author of thematic publications to be developed from field experiences (Focus notes/Briefing notes)

  • Actively engage in Marketing Activities and participate in Digital Media dialogues (blogs, discussion forums etc.)

Human Capital Development

  • Conduct “Quality of Delivery”/Feedback assessments with team members after assignment execution in line with the quality control guidelines

  • Assist and support development of other staff by providing guidance and advice where appropriate

  • Share knowledge with staff and create opportunities for mentoring

  • Take ownership of self-development by acquiring skills and knowledge which add value to the organisation

Business Execution

  • Lead or assist with the planning and implementation of medium/large technical assistance assignments

  • Conduct assignment set-up and de-briefing meetings of assignments where s/he is responsible

  • Builds rapport with various contact points at the client organisation for successful execution of the assignments

  • Plan and execute assignments with utmost due diligence

  • Oversee and support the process of report writing and data analysis

  • Review training courses delivered, research papers prepared, curriculum developed and technical assistance provided to clients

  • Contribute to the development of MicroSave’s toolkits and other publications

Qualifications and Competencies:

Academic/ professional qualifications:

  • Masters level degree ( or higher)  in Banking/Business Administration/Accounting /Economics / Sociology or related field.

  • Other relevant professional qualifications in line with areas of specialisation


  • At least 5-10 years’ experience in Banking or Microfinance

  • Experience with the delivery of technical assistance programmes

  • Cost accounting skills and experience will be an added advantage

Skills and competencies:

  • Ability to lead assignments and teams and work with minimal supervision

  • Ability to develop client relationships and win business

  • A strong field orientation and proven interpersonal skills

  • Leadership skills, decision-making skills, problem-solving skills, and people-management skills

  • Excellent spoken and written English.

  • Proficient in word, excel and power point

Candidates may submit their CV to keeping Job title 'Ref.:- Senior Analyst - Payment & Distribution' in Subject line. The last date for submitting your CV is March 10th, 2018

Do please note that only shortlisted candidates will be contacted.


For almost 20 years, MicroSave has:

  • Improved credit, savings, insurance and payments products by understanding the poor's financial needs, aspirations, perceptions and behaviours
  • Converted clients to a market-led approach
  • Published papers offering key insights into financial inclusion in Africa and Asia
  • Trained thousands of leading financial inclusions specialists
  • Developed newsletters, notes, research papers with a more global perspective

MicroSave In Numbers

  • Worked with over 200 banks, MFIs and MNOs
  • Helped to develop and test over 200 different financial inclusion products and channels
  • Supported seven MFI transformations and a bank listing in Africa
  • Designed and implemented nearly 75 digital finance projects across Africa, Asia and Latin America
  • Implemented Social Performance Management systems for 23 clients
  • Researched and published in-depth financial market intelligence for 56 African and Asian countries
  • Published over 550 papers, focus and briefing notes, and other print, and online publications
  • Developed 35 toolkits translated into over 15 languages